Live casino is an online gaming phenomenon that brings the real-world feel to players. Unlike their RNG counterparts, these games use actual dealers and croupiers and are streamed in real time so that you can interact with them as well as place your bets. You can also chat with the croupiers and other players, making this an immersive experience that’s just like being in a brick and mortar casino.
One of the most important pieces of equipment in a live casino is the Game Control Unit (GCU), which is responsible for encoding the video broadcast. Essentially, this device is the key to a live dealer’s ability to run the game, and without it, live casinos wouldn’t be possible at all. In order to digitize the information it uses optical character recognition, which is also the same type of technology that car parks use to capture license plates. Roulette wheels are often also fitted with sensors that feed the information to the GCU.
In addition to the croupiers and dealers, the live casino also uses high-quality cameras and other equipment to create an authentic gaming environment. The resulting footage is then transmitted to your computer or mobile device, so that you can experience the action firsthand. Some online casinos even offer 3D cameras for an additional sense of immersion.
Another key component of a live casino is the underlying software that it runs on. There are many different providers of live casino software, each with its own strengths and weaknesses. The best ones will be easy to use and have attractive promotional offers that make them stand out from the competition.
The number of games that a live casino has will have a direct impact on the quality of its gaming experiences. This is why it’s so important to select a site that offers a large selection of the best possible options. Whether you’re looking for a particular game or want to find the best deals on multiple titles, a good live casino will have an extensive library that has something for everyone.
A common feature of the top live casino sites is their cashback bonuses. These are a great way to mitigate your losses and help you get back on track when you’re losing. However, it’s important to read the terms and conditions of these bonuses before you start playing. These will specify exactly how much you need to bet in order to meet the requirements of the offer.
The best live casinos will have the highest standards when it comes to customer service. They will have a team of representatives available around the clock to answer your questions and concerns. These representatives will also be trained to handle difficult situations quickly and effectively. In the case of any issues, you can contact a representative via a telephone line or email, and they will do their utmost to resolve your issue as soon as possible. In most cases, this will be done in a matter of minutes.